Going-global & digital advisory · accountable

Factory, seller or brand — going global should never stall on ownership.

Earcent works with Chinese manufacturers, cross-border teams and personal brands going global — from official websites and internal systems to offshore company formation, export compliance and overseas market entry. The person you brief is the person who delivers. No handoffs. Itemised pricing.

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One accountable lead, end to end
Itemised pricing written into the proposal
Replies on business days
Source code and data handed over in full

The problem, stated plainly

Three recurring blockers on the road to digital & global growth

Most have little to do with technology — and everything to do with the absence of one accountable owner.

Projects handed down the line, ownership diluted

A sales lead takes the brief, another team produces the design, and nobody maintains the result. By the time something breaks, the people you dealt with have rotated twice.

Export compliance with no clear starting point

Should you set up an offshore entity? How do payments flow? Which documents are required? Every vendor has a pitch; few tell you the first concrete step.

You want to steer — but cannot chase every thread

Digital and export work spans several disciplines. You should not have to build a team for it, and you should not have to act as your own project manager.

Delivery system

Mechanisms over promises

Trust is not about size. It is about whether every step has an owner and an audit trail.

One accountable owner, direct line

A single lead stays with you from diagnosis to delivery. Nothing gets lost in translation, and every question reaches the person responsible.

Pricing before action, in writing

Charges are itemised and attached to the contract. New scope is always quoted and approved first — no surprise "scope changes".

Deliverables belong to you

Source, data, accounts and documents are handed over in full. A third party can take over at any time. No lock-in.

Weekly progress, verifiable outcomes

Key conclusions are shared weekly. Milestones and acceptance checks are written into the proposal, framed so you can verify them.

i For transparency: regulated steps such as offshore company formation and export customs are executed by licensed partner firms. Earcent owns the judgement, partner selection and end-to-end coordination, translating professional content into language you can act on.

Scope of work

Four areas covering the going-global journey end to end

Each area states the rationale, the concrete work, and what done looks like.

Digital foundation

Websites, internal systems, integrations and copy — written, shipped and handed over by one lead.

How the digital work is done

Offshore company formation

Entity setup and structure design in Hong Kong, Singapore and similar jurisdictions, coordinated with licensed secretarial firms.

How formation is handled

Export paperwork and customs

Mapping of product qualifications and documentation, run with an AEO-accredited broker to keep export compliant.

The export documentation checklist

Overseas market, zero to one

Target-market judgement, acquisition channels and English content support — delivered in landable steps, not in slide decks.

How entry is executed

The four areas can be engaged independently or composed into one going-global pipeline. Most engagements start with a credible English-language presence.

Engagement samples

Three examples: what professional delivery looks like

The cases below come from real engagements; details are anonymised to protect client confidentiality, and every figure reflects actual project data.

Export · 0 to 1

A Dongguan metal-stamping manufacturer enters Vietnam for the first time

A predominantly domestic stamper wanted to test Southeast Asia but lacked clarity on the compliant path for entity setup, payments and customs.

kickoff to first order: 5 mo
qualified enquiries in six months: 40+
first paying customers: 3

Market judgement first: focus on Vietnam's procurement-style buyers rather than blanketing channels
Set up a Hong Kong entity with a clean payment path; launched the English product site and enquiry system in parallel
Ran the first order's export documents with an AEO broker — the client finally saw how the goods leave the country

Overseas revenue reached roughly 10% of turnover in year one. More importantly, the client is now equipped to drive subsequent orders independently.

Digital · internal overhaul

A Yangtze-Delta machine-parts manufacturer consolidates twelve spreadsheets

Scheduling and inventory ran on Excel and verbal handovers; books and stock rarely reconciled; the owner was chased on shipping status every morning.

rolled out in stages: 8 wks
inventory cash tied up: -15%
daily view on the owner's phone: 1

Two weeks on the shop floor first to map the actual order and scheduling flow — no off-the-shelf template
Order, inventory and reconciliation modules released in stages; the owner reviews the day's dispatch list on mobile
Source code and data handed over in full; subsequent changes come to the same lead

Scheduling cycles shortened materially, inventory cash tied up fell by around 15%, and the owner could see the next day's shipments on mobile for the first time.

E-commerce · brand site

A Shenzhen homeware seller: from marketplace store to brand site

A cross-border homeware team ran both a marketplace store and direct-ship operations. They wanted a brand of their own but worried about payment routes and compliance — and lacked the hands to build and write.

brand site live: 8 wks
compliant payment options: 2
paid ads to start: 0

Compliance and payments first: mapped the cash-flow and tax implications across direct-ship, marketplace and the future brand site
Built a lightweight English brand site with enquiry, payment and support paths wired through
Started with organic search and light content, ran the first real overseas customer without burning ad spend

Within the first quarter the brand site was generating steady organic enquiries, payment and support paths were clear, and the team could run operations entirely on their own.

Scope limits

Engagements we will decline

Defining what is out of scope is more valuable than promising everything.

Pure branding or full marketing campaigns

Not our depth. We refer you to a suitable partner rather than take it on.

Compressed-timeline emergency jobs

Digital and export work requires reasonable pacing. Work forced by unrealistic deadlines is not signed off.

Guaranteed sales or rankings

These outcomes cannot be lawfully promised. What we commit to is compliance, transparency and verifiable delivery.

Export routes near the regulatory line

Compliance is the floor. Grey-area approaches are declined at any price.

Declining is not abandoning. Where a request sits outside our scope, we will suggest who to contact, the rough budget range, and how to avoid common pitfalls.

Begin with a complimentary diagnosis

Send a brief message — what you make or sell, what is stuck, what you want three months from now. Within one business day you receive an initial read; if we are not a fit, we will say so.

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Complimentary diagnosis · no sales calls · a clear answer if we are not a fit